Press Releases

Eastern Shore Consulting Launches Claims Beat Podcast Series with

January 25, 2011

Eastern Shore Consulting, a consulting firm specializing in insurance software selection services, today announced it has joined forces with Insurance Journal to launch the Claims Beat podcast series. The podcasts can be found at, an online P&C claims news and data resource, built by the Insurance Journal and created to provide regional, national and international news and information to the P&C claims industry.

Hosted by Eastern Shore's Bill Garvey, Claims Beat focuses on the latest trends in claims management through interviews and case studies with industry experts across North America. Bill will explore how Claims operations have solved expense leakage and productivity issues. Claims Beat technology topics will range from making the business case for system replacement to enabling a successful new installation.

The first podcast features an interview with Randall Day, Head of Product Marketing with FINEOS, sharing his expert advice on building the business case to replace a legacy claim management system. February's podcast will feature Louisiana Defense Attorney Suzanne Ganier who will discuss the litigation costs of Hurricane Katrina. And in March, Bill interviews CastleBay Consulting CEO, George Grieve on how to prepare for and what to expect from implementing new claims systems.

Adam Dunford, Vice President of New Business Development at Insurance Journal commented, "We are pleased to work with Bill to produce the Claims Beat podcast series. Bill has over 30 years of experience managing claims operations and implementing insurance IT solutions. He offers our readers and Claims Beat listeners a wealth of real world and practical experience."

"I'm excited to be working with Claims Journal to offer the benefit of my experience and that of my Claims Beat guests," noted Bill Garvey. "Managing claims is a complex process with every insurer continually looking for ways to improve their operation, whether it's through effective use of technology or process refinement. Claims Beat offers a great venue for sharing Claims experience, cost management tips, and best practices from software selection to successful implementation."

About Eastern Shore Consulting
With over three decades of Claims Operations and IT executive and management experience, Eastern Shore Consulting helps insurers develop and execute effective automation strategies. Eastern Shore specializes in assisting insurers in building the business case for legacy system replacement, selecting the best fit software and technology, and enabling a successful implementation. To learn more about Eastern Shore Consulting's services, call 902-457-7350 or visit the website at

About is a property and casualty claims news website for claims adjusters and other related professionals. With over 11,000 subscribers to its daily news feed, provides more industry news than any other P/C Claims publication. Subscribe for free at or call 1-800-897-9965.

Eastern Shore Consulting
Susan Douglas
Solomark Associates

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